Terms of service
TERMS OF SERVICE — GLOW RITUAL
Last updated: June 2026
Overview
These Terms of Service govern your use of our website and the purchase of products from Glow Ritual. By visiting our website or placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase. If you do not agree with any part of these terms, we kindly ask you not to use our website.
1. General
Glow Ritual is an online store selling hair care products. We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with a revised date. Your continued use of our website after any changes constitutes your acceptance of the new terms.
2. Products
We do our best to ensure that all product descriptions, images and prices on our website are accurate and up to date. However, we reserve the right to correct any errors or update information at any time without prior notice. In the event that a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed at the incorrect price.
All products are subject to availability. We reserve the right to discontinue any product at any time.
3. Ordering
By placing an order on our website, you confirm that:
- You are at least 18 years of age
- You are providing accurate and complete information including your name, delivery address and payment details
- You are authorized to use the payment method provided
Once your order has been placed, you will receive an order confirmation by email. This confirmation does not guarantee that the product is in stock or that your order has been accepted. We reserve the right to cancel any order at our discretion.
4. Pricing and payment
All prices on our website are displayed in euros (€) and are inclusive of applicable taxes. We reserve the right to change our prices at any time without prior notice.
We accept the following payment methods:
- Visa
- Mastercard
- PayPal
- Apple Pay
All payments are processed securely through our payment providers. Glow Ritual does not store your full payment details.
5. Shipping
We aim to process and ship all orders within 1-3 business days. Most orders arrive within under 10 days depending on your location. For full details on shipping times and costs, please refer to our Shipping Policy.
Glow Ritual is not responsible for delays caused by customs clearance, public holidays or other circumstances beyond our control.
6. Refunds and returns
Our refund and return policy is outlined in detail in our Refund Policy. In summary:
- We offer a 30-day refund guarantee on all orders
- Refunds or replacements are available for damaged, defective or incorrect items
- No return shipment is required — photo or video evidence is sufficient
- Refunds are processed within 5-10 business days after approval
7. Limitation of liability
To the fullest extent permitted by law, Glow Ritual shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the amount paid for the product in question.
8. Intellectual property
All content on our website, including but not limited to text, images, logos and product descriptions, is the property of Glow Ritual and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any of our content without our prior written permission.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
10. Governing law
These Terms of Service shall be governed by and construed in accordance with the laws of Belgium. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Belgium.
11. Contact us
If you have any questions about these Terms of Service, please do not hesitate to contact us:
We are always happy to help.